Ask Us Anything
NASM Certified Customer Support
Please email us at the email address below to ask us any questions pertaining to your order, our products, or fitness in general!
Make sure to include your name and order number in the subject line.
<support@villagehiddeniniron.com>
Frequently Asked Questions
Do you ship overseas?
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
How long will it take to get my orders?
It depends on where you are. Orders processed in the US will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
Any question?
You can contact us through our contact page! We will be happy to assist you.
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Customer Support
NASM Certified Support
All of our customer service representatives are NASM Certified Personal Trainers! Ask us anything about our products or general fitness.
You can reach us via e-mail at:
support@villagehiddeniniron.com
Fast Shipping
On average, it takes us just 24hrs to fulfill your order after it is placed. All of your orders are shipped out of our warehouse in Las Vegas, NV.
Simple Returns
We offer 30 day returns on all products except for sale and clearance. Please email our support team to initiate a return.
Order Tracking
You will receive a tracking number once your order is fulfilled, and we will continue to send additional details throughout the shipping process. You can opt-in for SMS notifications if you prefer!